Customer / supplier management

RSH puts huge emphasis on its relationships with customers and suppliers. Usually, the value of good relationships with customers and suppliers can be measured in long-term partnerships and a high level of satisfaction.

Many of our customers and suppliers have been with us for decades. The company's goal is to create long-term relationships, based on a spirit of partnership - at all levels of contact. The cornerstones are reliability, trust and the mind-set of a service provider.

RSH has regional offices in Germany in order to provide in-depth and personal support to its customers and suppliers locally. Our sales reps provide a personal response to our customers' and suppliers' requirements. Personnel at headquarters in Hamburg support the sales force with technical advice and the vast range of experience they can draw on.